Effective date: September 12, 2026
This Privacy Policy explains how Mental Detox ("Mental Detox", "we", "us", or "our") collects, uses, stores, shares, and protects personal information when you use our websites, mobile applications, and related services (collectively, the "Service").
Mental Detox is responsible for personal information processed through the Service.
Privacy inquiries, access requests, correction requests, deletion requests, complaints, or questions about how your information is handled can be sent to:
Privacy Officer — Mental Detox
Email:
support@mental-detox.app
We may collect information required to create and maintain your account, including:
Depending on how you use Mental Detox, you may voluntarily provide information concerning your emotions, stress, anxiety, sleep, mood, thoughts, personal experiences, relationships, or other mental wellness matters.
This may include:
This information may constitute sensitive personal information or health-related information under applicable privacy laws.
We may automatically collect limited technical information such as:
Payments may be processed through third-party payment and subscription providers such as Stripe, Apple, Google, and RevenueCat.
Mental Detox does not store full payment card numbers.
| Purpose | Examples | Legal basis where GDPR applies |
|---|---|---|
| Provide the Service | Authentication, journals, analyses, assistants, account features, saved content | Contract — Art. 6(1)(b) |
| Provide AI-assisted features | Processing journal content or assistant messages to generate an analysis or response requested by you | Contract and, where required for sensitive information, consent |
| Manage subscriptions | Payment status, purchases, subscription verification and receipts | Contract, legitimate interests and legal obligations |
| Protect the Service | Fraud prevention, abuse detection, authentication and security | Legitimate interests and legal obligations |
| Customer support | Responding to support requests and resolving account problems | Contract and legitimate interests |
| Improve reliability | Error diagnosis, technical analytics and performance monitoring | Legitimate interests or consent where required |
| Legal compliance | Tax, accounting, regulatory requirements and lawful requests | Legal obligation |
By choosing to use features that require personal information, you authorize us to process that information as necessary to provide the requested feature.
Some processing is necessary for the Service to function. For example, account authentication requires certain account identifiers.
Where processing is optional or requires consent under applicable law, we will request consent where required.
You may withdraw consent for consent-based processing by contacting support@mental-detox.app .
Withdrawal of consent does not affect processing that occurred lawfully before consent was withdrawn. Certain features may no longer function if required processing permissions are withdrawn.
Mental Detox uses artificial intelligence services to provide certain analyses and assistant responses.
When you request an AI-powered feature, text that is necessary to generate the requested response may be transmitted to our AI service provider, including OpenAI.
This information may include:
Mental Detox is designed to send only information reasonably necessary to provide the requested AI function.
Mental Detox does not intentionally require your name or email address to be included in journal text or assistant messages sent for AI processing. You should avoid entering unnecessary identifying information about yourself or other people into free-text fields.
OpenAI processes information submitted through its API under the terms applicable to its business and API services. API data is not used by OpenAI to train its models by default.
We do not sell personal information.
We do not sell journal entries, assistant conversations, emotional records, or AI analyses.
We share personal information only where necessary to operate the Service, where you direct us to do so, where you provide consent, or where disclosure is required by law.
Service providers may include:
These providers process information only for purposes connected with providing their services to Mental Detox, subject to their contractual, security, and privacy obligations.
We may disclose personal information where we reasonably believe disclosure is required by applicable law, regulation, court order, or other lawful governmental request.
If Mental Detox is involved in a merger, acquisition, financing, restructuring, or sale of assets, personal information may be transferred as part of that transaction subject to applicable privacy protections.
Mental Detox does not use the contents of your private journals, psychological assistant conversations, or AI analyses for targeted advertising.
Website analytics or advertising technologies may collect limited technical or interaction information where permitted by law.
Where consent is required for non-essential cookies or similar technologies, we will request that consent.
You may decline non-essential technologies where such controls are available.
Mental Detox uses service providers whose systems may operate in Canada, the United States, or other jurisdictions.
As a result, personal information may be processed or stored outside the country or province where you live.
Information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement, or governmental authorities where legally required.
Where applicable law requires safeguards for international transfers, we use appropriate contractual or legal mechanisms.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide the Service, maintain security, resolve disputes, comply with legal obligations, or enforce our agreements.
When information is no longer required, we delete it, anonymize it, or make it inaccessible in accordance with applicable law and our technical capabilities.
You may delete information through available application features or request deletion of your account and personal information.
Requests can be sent to: support@mental-detox.app .
After an account deletion request is completed, some information may remain temporarily in backups or may be retained where required by law, for fraud prevention, security, accounting, or the establishment, exercise, or defence of legal claims.
Mental Detox uses administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.
These measures may include:
No electronic system, transmission method, or storage system can be guaranteed to be completely secure.
If we become aware of a privacy or security incident involving personal information, we will investigate the incident and take reasonable steps to contain and address it.
Where required by applicable law, we will notify affected individuals and relevant privacy or regulatory authorities.
If you believe your Mental Detox account or personal information may have been compromised:
If Canadian privacy law applies to you, including the Personal Information Protection and Electronic Documents Act (PIPEDA) or applicable provincial privacy legislation, you may have rights concerning your personal information.
Depending on the applicable law, these may include the right to:
To exercise these rights, contact the Privacy Officer at support@mental-detox.app .
Where the GDPR or UK GDPR applies, you may have rights including:
Mental Detox recognizes that information relating to Indigenous individuals and communities may raise additional considerations concerning privacy, governance, control, access, possession, and data sovereignty.
Mental Detox does not claim ownership over personal journal content or personal mental wellness information submitted by users.
If Mental Detox enters into a program, research project, organizational deployment, or partnership involving identifiable Indigenous community data, additional data-governance requirements may apply and will be addressed separately before such processing occurs.
Mental Detox is not intended for children under 16 years of age.
We do not knowingly collect personal information from children under 16. If we learn that personal information has been collected from a child in circumstances where collection was not permitted, we will take reasonable steps to delete it.
Our website may use cookies, local storage, and similar technologies for authentication, security, preferences, and website operation.
Some technologies are necessary for the Service to function, such as authentication tokens and language preferences stored in local storage. These do not require consent and cannot be disabled without affecting core functionality.
With your consent, our website may load third-party scripts that set cookies for analytics and advertising purposes. These include:
| Provider | Purpose | Cookies |
|---|---|---|
| Google Analytics | Website usage analytics | _ga, _ga_* |
| Google Ads | Advertising conversion tracking | _gcl_au |
| Meta (Facebook) | Advertising conversion tracking | _fbp |
| TikTok | Advertising conversion tracking | _ttp, _tt_enable_cookie, ttcsid, ttcsid_* |
| Microsoft (Bing) | Advertising conversion tracking | _uetsid, _uetvid, MR, MUID |
When you first visit our website, a cookie consent banner is displayed with two options:
Your choice is saved in your browser's local storage. You can change your choice at any time by clearing your browser's local storage for mental-detox.app and revisiting the website.
Analytics and advertising cookies are not used in the Mental Detox mobile applications (iOS and Android).
Mental Detox uses automated and AI-assisted processing to generate informational analyses, reflections, and assistant responses based on information supplied by users.
These automated outputs are intended to support self-reflection and mental wellness. They are not medical diagnoses and should not be treated as decisions made by a healthcare professional.
Please avoid entering personal information about another person unless you have a lawful reason and appropriate permission to do so.
You are responsible for protecting your account credentials and for maintaining access to the email account associated with your Mental Detox account.
We may update this Privacy Policy when our Service, technology, service providers, legal obligations, or privacy practices change.
If a change materially affects how we process personal information, we will provide reasonable notice through the Service, our website, email, or another appropriate method.
For privacy questions, access requests, correction requests, deletion requests, complaints, or concerns about how your personal information is handled, contact:
Privacy Officer — Mental Detox
Email:
support@mental-detox.app
Mental Detox is a mental wellness and self-reflection service. It is not a substitute for professional medical or mental health care.